Contact information

Contact Us

We’d Love to Hear From You!

At Guaxroz, we are dedicated to providing the best shopping experience for you and your beloved pets. Whether you have a question about our products, need help with an order, or just want to share a picture of your furry friend, our team is here to help!

Get in Touch

• Customer Support Email: info@guaxroz.com

• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

• Response Time: We typically respond to all inquiries within 24 business hours.

Frequently Asked Questions

• Looking for your order? Please have your order number ready and check our Shipping Policy for delivery estimates.

• Need to return an item? Check our Refund Policy for step-by-step instructions.

Or simply fill out the form below, and we’ll get back to you as soon as possible!